Additionally, please note that certain restrictions may apply to special requests involving weapons, animals, special meals, or the need for assistance. Kindly be informed that if your baggage has already been checked in on another flight, we cannot assist you with the rebooking process. The rebooking must be done on the original day of departure and is currently only possible at the SAS airport check-in counters and service points. This means that if you're a Diamond member you can rebook your flight to an earlier or later departure on the day of travel without any additional charges. Your Silver membership just got even better!įree rebooking on day of departure is a new membership benefit available to our EuroBonus Diamond members. Unfortunately, the benefit cannot be used at the airports below due to technical limitations: Austria: Salzburg (SZG), Croatia: Dubrovnik (DBV), Pula (PUY), Zadar (ZAD), Split (SPU), Montenegro: Tivat (TIV). Extra services are non-refundable if you choose to voluntarily rebook to an earlier or later departure, and we cannot guarantee that you will be assigned the same seat as originally booked on your initial flight. Additionally, please note that certain restrictions may apply to special requests involving weapons, animals or special meals. It's not possible to rebook at the gate, through self-check-in, the SAS app, or on the website via "My bookings." Please note that free rebooking is available from midnight in the time zone of the departure airport. The same-day rebooking applies to all types of tickets and all SAS flights, as long as the new flight is between the same cities as the original booking. Please note that standard ticket rules will apply once the departure time has passed. For the latest information about SAS tickets and bonus tickets with SAS and Star Alliance, please visit our FAQ.Free rebooking on day of departure is a new membership benefit available to our EuroBonus Diamond members. the Point Sharing service, earning points on credit cards and shopping with EuroBonus partners. Please note that other key parts of the EuroBonus program still operate as normal, e.g. temporary limitation of points payment in the EuroBonus shop and temporary suspension of transfer of points between SAS EuroBonus and COOP (Sweden). The EuroBonus program will therefore operate with temporary limitations, which will impact some of EuroBonus member services, until circumstances have normalized. Due to the extraordinary circumstances, SAS has temporarily suspended a majority of traffic program and workforce. The safety of our travelers and employees will always be our highest priority, and we are following the development of the current situation closely. The corona outbreak has developed fast and globally, with a severe impact on both SAS and the airline industry. Temporary disruptions in SAS EuroBonus services SAS EuroBonus membership cards now in SAS App only We look forward to seeing you fly with us again soon. We will continue to closely monitor how the situation progresses and determine if additional measures need to be made. The benefit will be applied to members that have a qualification period with expiry date 31 March 2020 until 31 October 2021.įor more information and frequently asked questions, please visit our EuroBonus FAQ page. This benefit will be applied automatically to active EuroBonus accounts where the member has achieved current membership level on own merits, either by earning qualifying points or qualifying flights. SAS has therefore decided to honor our frequent flyers’ dedication and engagement to SAS and EuroBonus by offering EuroBonus members a 12-month extension on their current membership level. SAS remains completely dedicated to serving and rewarding our most loyal customers, even in these challenging times where many of our loyal EuroBonus members are challenged to collect the qualifying status points and flights required to maintain their membership levels within the 12-month qualification period. SAS EUROBONUS extends current membership status
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